TRIO TECHNOLOGY - Terms, Privacy & Policies
Privacy Policy
1. Information Collection: We collect only essential information required for processing your dairy and milk delivery orders. Personal information including delivery addresses, contact details, and payment information is kept confidential and is not shared with third parties without your consent, except as required by law.
2. Data Usage: Your information is used solely for order processing, delivery coordination, customer service, and to improve our services. We may use your data to notify you about relevant offers or service updates.
3. Security Measures: We implement industry-standard security measures to protect your personal information and payment details from unauthorized access, alteration, or disclosure.
4. Communication: By providing your contact information, you agree to receive order updates, delivery notifications, and relevant communications related to our dairy services. You may opt out of marketing communications at any time.
5. Data Retention: We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
6. Children’s Privacy: Our app is not intended for children under 13. We do not knowingly collect data from children under 13.
Terms and Conditions
1. Acceptance: By using the Trio Technology app, you agree to these terms and our privacy policy. If you do not agree, please do not use the app.
2. Service Use: The app is for ordering and managing dairy and milk delivery services. You agree to provide accurate information and use the app lawfully.
3. Intellectual Property: All content, trademarks, and technology in the app are the property of Trio Technology. Unauthorized use is prohibited.
4. Modification: We may update these terms or the app at any time. Continued use after changes means you accept the new terms.
5. Limitation of Liability: Trio Technology is not liable for indirect, incidental, or consequential damages arising from use of the app or services.
6. Governing Law: These terms are governed by the laws of India. Disputes will be resolved in the courts of Bengaluru, Karnataka.
Pricing Policy
1. Pricing: All prices are listed in Indian Rupees and are current at the time of order. Prices may change without prior notice. In case of pricing errors, Trio Technology reserves the right to cancel the order and refund any payment made.
2. Offers: Promotional codes and offers may be limited and can be discontinued at any time without notice.
Shipping & Delivery Policy
1. Delivery Method: Orders are delivered by our delivery partners to the address provided in your account. You will receive notifications about your order status.
2. Delivery Time: Delivery times depend on your location and order volume. We strive to deliver as quickly as possible but do not guarantee specific times.
3. Delivery Issues: For any delivery issues, please contact our support team at support@triodairy.com.
Refund & Cancellation Policy
1. Refunds: If your order cannot be fulfilled due to unavailability or other issues, you will receive a full refund within 7 working days.
2. No Refund: No refund is provided for orders that have already been delivered and accepted.
3. Cancellations: You may cancel your order before it is processed for delivery. Once processed, cancellations are not possible. If we are unable to fulfill your order, we will cancel and refund the amount.
Contact
For any questions, support, or concerns regarding our app, services, or policies, please contact us:
Phone: +91-9876543210
Address: No physical office address. Support is available via email and phone only.